info@nist.edu.pk
inquiries/questions 021-37130092
Mon-Sat, 9am-6pm
inquiries/questions 021-37130092
Mon-Sat, 9am-6pm
Course Finder
Customer Service Professionals
Customer satisfaction is the ultimate goal of every organization. A better customer support service ensures a higher brand loyalty. At NIST, we train professionals in gaining in-depth insight on dealing with customers and alleviating their concerns. In these courses, we focus on ‘Customer Relationship’ and how it helps you establish an authority of a brand. These courses train you in dealing with clients to give them with a memorable customer experience.
- Delivering Customer Service Excellence
- Building a customer service strategy
- Customer Relationship Management
- Managing Customer Services in a Transforming Environment
- Managing Exceptional Customer Service
- Effective Call Centre Management
- Customer Insight
- Channel Shift for Public Sector Organizations
- Dealing with Difficult Customer Situations
- Effective Credit Control
